Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax IS awesome
on January 21, 2026
Posted by: Gz31
from Texas
A breeze to use and very intuitive! Will use again and again
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is Money Hungry!
on January 21, 2026
Posted by: James6556
from Kansas
There's no point in using the free filing option when they're just gonna find a way to make you upgrade to a pay-only tier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too much money
on January 21, 2026
Posted by: Bruce98
from NY
It is too expensive, next year I will likely use something else
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awsome
on January 21, 2026
Posted by: tiffanyrene
from raeford north carolina
i think i like what im getting back this year and i love turbotax
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!
on January 21, 2026
Posted by: SF96825
from Hawaii
I wish I had been using Turbo Tax for the past 10+ years. Very user friendly and inexpensive compared to local semi-competent CPAs.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Amazing
on January 21, 2026
Posted by: LavoskiW
from Georgia
Amazing help me with problems that I know didn't know I had
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is pretty good
on January 21, 2026
Posted by: io1212
from New York
I thought the experience was pretty easy, it was nice to file. I appreciated the learn more button which pulled up a helpful description of tax info.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome program
on January 21, 2026
Posted by: TWA60
from Virginia
it was very easy and walked me through the whole process
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com