Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Effect and cost effective
on January 21, 2026
Posted by: Reviewer26
from Delaware
Quick and easy to use. Double checks your work so you don have to fear inaccuracy and I could do it from my phone
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 21, 2026
Posted by: Aury123
from Kentucky
Great, easy to use. This was super easy process, Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Their alright.
on January 21, 2026
Posted by: makaB
from Georgia
They go over most things needed for a return, but every year our 5-digit pin gets rejected and we have to jump through hoops to get it figured out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy
on January 21, 2026
Posted by: JK500
from Nevada
simple fast and easy, great experience easy all the way.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Fees
on January 21, 2026
Posted by: Malea144115
from Ohio
Too many surprise fees throughout entire filing process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I was scammed by Turbo Tax
on January 21, 2026
Posted by: Robbed by Turbo Tax2026
from NY
I was scammed, this was an awful experience. I will close my account and never do business with you again. And I will file a complaint.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 21, 2026
Posted by: Bacon33
from Tennessee
Little confusing but easy to figure out once you get thru certain areas
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yay! Love the app
on January 21, 2026
Posted by: Mandab2971
from PA
Quick easy experience that was easy to understand and do on my own
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com