Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Misleading
on January 21, 2026
Posted by: Edletr
from California
Told me I would be charged $44 for their program and ended up paying $132 for their service charges.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Was super easy
on January 21, 2026
Posted by: Dumb897
from Ok
Was super easy and simple. Why do I have to type so much
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fees are to high
on January 21, 2026
Posted by: Billmckeel
from TN
The system is very user friendly, but the fees you charge are ridiculous
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is awesome
on January 21, 2026
Posted by: Pooky1971
from Tennesee
TurboTax is easy. The website was guided me well
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love It
on January 21, 2026
Posted by: Sister80
from Kentucky
Easy to use How it’s so careful to protect everything
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes!
on January 21, 2026
Posted by: Winky wonk
from North Carolina
Very easy to file and happy with the results. Thnx
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and clean
on January 21, 2026
Posted by: Caine93
from New York
Very simple, clear instructions and quick interface.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 21, 2026
Posted by: AliciaY72
from Florida
It was a great experience. I will recommend to others
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com