Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
TurboTax is running backwards in ease of use.
on January 27, 2025
Posted by: GWBritt
from Texas
This year the user friendliness people have grown accustomed too has severely diminished. I found the website difficult to navigate if you needed to go back out or leave and come back in. Last year was much better. The group that worked on the new layout this year has left it less then desirable. So much so that I will probably do the longform 1040 next year and mail my return in due to the complexity the website has moved towards. No to mention save money in the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Service
on January 27, 2025
Posted by: Dina33
from Florida
Easy to use and great step by step instructions. Highly recommend.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 27, 2025
Posted by: Dlfranklin
from Arkansas
Simple and easy. It was the simplest tax preparation i have ever done.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbo Tax
on January 27, 2025
Posted by: sarahg23
Always super easy to file with TurboTax!! I highly recommend
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love using turbotax
on January 27, 2025
Posted by: krysti28
super easy to use and did not take long to complete!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on January 27, 2025
Posted by: Unicorn79
from texas
I love how easy and helpful turbo tax is. I don't have to be a tax expert to do my own taxes. And I don't have to pay an arm and a leg for the service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great customer service
on January 27, 2025
Posted by: Happycamper121
Teresa was excellent.The customer service was great.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on January 27, 2025
Posted by: KLucky21
from Florida
Turbo Tax is the easiest way to file your taxes! It’s super user friendly and guides you every step of the way, it makes filing your taxes hassle free!
Written by a customer while visiting turbotax.intuit.com