Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Taxed Filed! Yay!
on January 21, 2026
Posted by: Lora319
from FL
Great. Super easy to file! Was easy to understand and go done in les than 20mins!
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY TO USE
on January 21, 2026
Posted by: Anonymous
from KINSTON NC
easy to use very helpful accuracy self guidance thanks
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 21, 2026
Posted by: Jay jay 85
from North Carolina
Very easy to use and if you get stuck you can always get help
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy
on January 21, 2026
Posted by: Magz12
from Birmingham, AL
Very easy to use. I filed my taxes this year and it was a breeze.
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
East to use!
on January 21, 2026
Posted by: matt3160
from MN
Turbo Tax made it extremely easy to file. Very thorough! I would recommend!
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Hidden Fees!!!!!!!!!!!!!
on January 21, 2026
Posted by: Ijustgotscrewed
from Tx
All good until your $49 fee suddenly became an $89 fee. Last time I use your cheating service!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on January 21, 2026
Posted by: April2367
from Wichita KS
The tax guide that helped me was great! He solved my issue immediately
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love turbotax
on January 21, 2026
Posted by: maliyy99
from MN
makes filing my taxes very easy, I have used TurboTax for years.
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com