Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Simple Filing process
on January 21, 2026
Posted by: Sandrette
from South Carolina
Fast and convenient service
Simple and easy process
Simple and easy process
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Amazing
on January 21, 2026
Posted by: ikr52032
from Kaneohe, HI
I love doing my Taxes on Turbo Tax, it is quick and easy to use. Has explanations and lots of tips
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Breezy
on January 21, 2026
Posted by: gtonya28
from Michigan
Easy to navigate and explanation of deductions. Recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is extremely easy and user friendly!
on January 21, 2026
Posted by: JCMtx
from TX
TurboTax is so easy to use and user friendly. Very thorough and intuitive, directing the user step by step on where to go. Upload feature is fantastic!
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the best
on January 21, 2026
Posted by: Triciacotber
from Indiana
It's easy and fast I use it every year and it's super easy
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My first time !! It was good
on January 21, 2026
Posted by: Cash1992
from Mississippi
Turbo Tax was fast and helpful from accessibility to AI help
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Its no longer free
on January 21, 2026
Posted by: GAMDC1972
from Maryland, MD
I was hoping to file early and the service to be free.
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Relatively painless
on January 21, 2026
Posted by: AbyssalQuail
from Iowa
The filing was relatively painless. Tomato soup electabuzz.
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com