Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Still using it after all these years
on January 21, 2026
Posted by: EricW85
from FL
Have used TurboTax for years to file my taxes. They guide you through everything and are accurate. The interface is easy to use.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on January 21, 2026
Posted by: Angl6978
from Ohio
Great example of a good app alway happy with turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS EASY AND AFFORDABLE!
on January 21, 2026
Posted by: MAYELATICA
from WA
I DID NOT NEED TO TALK WITH A SPECIALIST, THE APP IS EASY TO FOLLOW AND YOUR INFORMATION IS THERE IF YOU HAVE USED IT BEFORE!
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!
on January 21, 2026
Posted by: BLowe2021
from Tennessee
Always easy and takes no time at all to work through each section.
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always easy. Always fast. Always complete.
on January 21, 2026
Posted by: Tracycycy
from South Carolina
Always easy. Always fast. Always complete. Always happy
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is good
on January 21, 2026
Posted by: mgallo
from Mt
When I was more than halfway through filing, I realized I could possibly file for free. But when I tried to file for free, the intuit site just kept taking me back to my on going current filing. 😫 Perhaps next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax filing is easy and guidelines are great
on January 21, 2026
Posted by: Keto Raj
from CA
It's easy to use and user friendly. Guidelines and information are very helpful.
Interface and UI are easy to use.
Interface and UI are easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax steals from you by hiding options!
on January 21, 2026
Posted by: TurbotaxHijackedByThugs
from Utah
Whoever decided it was ok to hide all the refund options except refunding to a kredit karma card or paying intuit $35 for depositing it needs to be arrested! Only after accidentally pressing the back button did the other options show up, including the standard free deposit that I always use. Turbotax has turned to unethical criminals ripping off their customers.
Written by a customer while visiting turbotax.intuit.com