Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Do not recommend
on January 21, 2026
Posted by: Jas199333
from Virginia
They over charge when it says free filing. I never am charged with HNR block
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Amazing
on January 21, 2026
Posted by: Dallas Cowboys 11
from Florida
THE BEST PROGRAM TO USE turbo tax is amazing way to go
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple. Fast.
on January 21, 2026
Posted by: JRFLA
from Florida
TurboTax has always been pretty simple, but the last couple years has been ridiculously easy. Especially now that it integrates with ADP. Could not be easier.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
None
on January 21, 2026
Posted by: Anonymous K
from SC
I enjoy using turbo tax but its always a catch to something. If it says free then at the end yall want charge for the services. ITS NOT FREE....The company needs to correct that and see its a fee. You can only file for free for certain things. Im pretty sure its very confusing to alot of people who uses the service.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
25
on January 21, 2026
Posted by: Hollybug47446
from indiana
great, easy to use, fast, loved it, use it every yeatr
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Easy!!
on January 21, 2026
Posted by: Heather767676
from MICHIGAN
This is the only way I can do my taxes on my own!!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is needed
on January 21, 2026
Posted by: Bia2
from Illinois
I love that it’s free. I already don’t make a lot, there should be free options.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
terrible
on January 21, 2026
Posted by: cgucci1017
from PA
I did not have a good experience it was explained to me that it would only be $49 for the TurboTax plus Edition and that I needed to have it because of my Health Savers plan.then when trying to go back and remove my health Savers plan off of my return I wasn't able to they also said that it would only be $49 and it ended up being $123
Written by a customer while visiting turbotax.intuit.com