Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great tool
on January 21, 2026
Posted by: pb2025322
from Oklahoma
TurboTax helps me understand and complete my Taxes. always Recommended
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always simple and easy to use
on January 21, 2026
Posted by: Jpatton21122
from maryland
Use it every year because it is so easy. I highly recommend this product
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as Pie
on January 21, 2026
Posted by: vulcan1964
from Michigan
Filing has never been easier... I'm done paying thousands of dollars!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It is okay
on January 21, 2026
Posted by: HBEACH
from oHIO
iT IS OKAY i HAVE USED IT FOR YEARS. I should not have to pay as I am low income but could not find the no cost version
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesom
on January 21, 2026
Posted by: kim0625
from texas
good been filing for at least 10 years this way. love it convenient and easy to follow
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick , Fast, And Easy
on January 21, 2026
Posted by: LisaLovely0701
from Kansas
Turbotax has always been so helpful . I've been filing for years now and i have never been disappointed
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
terrible
on January 21, 2026
Posted by: ABE012126
from North Carolina
Needless charges to type in info myself. Not helpful
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not free
on January 21, 2026
Posted by: Tawfiqul10
from New Jersey
Why advertise as free? Just explain the fees upfront
Written by a customer while visiting turbotax.intuit.com