Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
35.00 fee is not right to charge
on January 20, 2026
Posted by: Julie484848
from Arizona
Adding the 35.00 to process in our bank accounts is wrong
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
bad
on January 20, 2026
Posted by: J12600788996764
from FL
TurboTax takes ALOT of your tax returns now
yep alot
yep alot
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service
on January 20, 2026
Posted by: GKays12
from KY
Accurate and quick. used for years and will use again.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
They should charge no less than 300% of your refun
on January 20, 2026
Posted by: Lobbys4lyfe
from TX
I don't think the price is high enough for just a W-2 and no for everything else, $49 seems low.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was good
on January 20, 2026
Posted by: Roseana
from Fl
It was a bit confusing but it worked afterwards! Taxes can be very stressful.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Returning Fan
on January 20, 2026
Posted by: JBinWA
from Washington
I dipped away from TurboTax for a few years and owed. I have rarely owed when I use this filing system. It just takes time and focus, and it's quite easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love it
on January 21, 2026
Posted by: Geezy87
from Gulfport,Ms
great experience as always so glad that I chose to file this way
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 21, 2026
Posted by: Trace El
from AR
TurboTax is the best tax software ever very user friendly
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com