Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
efficient
on January 20, 2026
Posted by: user friendly system
from nh
very easy to use as long as you read through it all
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
works great easy to use
on January 20, 2026
Posted by: changosgirl
from Idaho
very easy to use, a lot of helpful articles, and explains a lot of different parts of filling that can be very confusing. love that it imports my w2s and i don't have to fill it in. has gotten a little expensive i miss when it was free/ cheaper but is very easy to use
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works great
on January 20, 2026
Posted by: Staci1976
from Illinois
Turbo tax is easy to use and gives you back max refund
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is great
on January 20, 2026
Posted by: Leta 15
from Virginia, VA
Turbo tax was very informative and gave great guidance.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick
on January 20, 2026
Posted by: Noelsnothere
from Tennessee
This product was very quick and easy to use. Took less than an hour to knock out
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax ys great
on January 20, 2026
Posted by: Pato99
from Cañifornia
Easy and fast way to do taxes, I totally recommend it
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
turbotax
on January 20, 2026
Posted by: D994
from Mississippi
It was alright I was disappointed when i had to upgrade to the deluxe package just because of my returns and having to pay to file when i chose the free option.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
My last year with turbotax
on January 20, 2026
Posted by: NotYourCustomerAnymore
from MI
I've been using turbotax for over a decade. This will 100% be my last year without hesitation. It's gone from being completely free to adding fees for everything. I understand charging eventually when a company takes off. But this is greed.
Written by a customer while visiting turbotax.intuit.com