Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TurboTax is awesome
on January 28, 2026
Posted by: Clinton55
from Ohio OH
great Service easy to use. needed some help but they helped
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to do myself
on January 28, 2026
Posted by: hsabatine39
from pa
Easy to do myself never had any problems. i keep usimg this every year
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on January 28, 2026
Posted by: Caffeine Queen
from Missouri
Great product, easy to use. have been using since 2015 and will continue to do so.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 28, 2026
Posted by: vmullett1957
from Missouri
It was great Very easy to do and glad you helped me.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
scam
on January 28, 2026
Posted by: javi00000
from washington
I never clicked any the options for the helpers yet at the end I of course paid cause i couldn't go back
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thanks
on January 28, 2026
Posted by: MexiLuis
from VIRGINIA
It's easy to use, but i don't like every minute Turbo tax is trying to charge me for every little thing.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the best
on January 28, 2026
Posted by: Parlay Rixh
from Charlotte nc
It made my taxes process smoother. I been having a hard time doing my taxes in the past. Do being able to use turbo tax for the accuracy has been great
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax filing
on January 28, 2026
Posted by: Bruman1001
from FL
Very easy and quick to use. Not free anymore but allows you to pay with refund funds.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com