Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is awesome!
on January 20, 2026
Posted by: Jen1842699
from Nevada
Turbo tax was very quick and easy to use. I am very pleased with how easy it was to navigate through. The section that allows you to ask question is very helpful when getting stuck on a question.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Pass..
on January 20, 2026
Posted by: Vitctim
from Wa
Too much for the service. This will be my last year using it.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo
on January 20, 2026
Posted by: chs1119
from ky
Quick and easy very helpful when doing a combined family, cheaper than going to a big tax office.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I Love It
on January 20, 2026
Posted by: DMWRS
from SC
They helped me add my 1085-A and refile my taxes quickly
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is AWESOME
on January 20, 2026
Posted by: vonn220
from clarksville tn
was very easy and simple to use and made it very comfortable to file!
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
So simple even a caveman can do it.
on January 20, 2026
Posted by: Daddy_pup
from Wisconsin
With step by step instructions you can’t go wrong. No appointments, no waiting, no hassle. Simple and pain free.
Pros: I moved, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best tax software
on January 20, 2026
Posted by: Jaybird2032
from Arizona
I love TurboTax. I have used it for years. It is easy to use and quick to file state and federal taxes. Price is great.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is awesome
on January 20, 2026
Posted by: canton25
from texas
Very easy to get through, very explanatory and very informative.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com