Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
It's a good tool to use...
on January 20, 2026
Posted by: Dman1981
from Dallas, TX
The guidance always makes it easy to navigate. Unsure if I am getting the most out of the service.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 20, 2026
Posted by: fred 45
from Florida
Been using Turbo tax for years. Keeps getting better every time
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 20, 2026
Posted by: AVWINK
from Texas
Very easy and fast. Very user friendly, I did have to get a phone call from an agent and he was super friendly and helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was helpful
on January 20, 2026
Posted by: JDeez72
from Michigan
TurboTax was very helpful, it made it very easy to navigate throughout this process
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Filing
on January 20, 2026
Posted by: amason0425
from al
Super easy to use for filing taxes. Answer to most all questions and guidance for assistance.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
tURBOX is awesome
on January 20, 2026
Posted by: Mike123131
from South dakota
IT WAS GREAT and amazing and blah blah blah ya dig
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is great
on January 20, 2026
Posted by: Quay98
from North Carolina
It’s was very quick and easy to use!!!!!!!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Review
on January 20, 2026
Posted by: Airborne8282
from North Carolina
Easy to use, clear questions, and great support. Filed quickly and got a bigger refund than expected. TurboTax is worth it!
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We loved reading your review, and appreciate your feedback! We're thrilled that we could help make tax time a little more rewarding for you.
Written by a customer while visiting turbotax.intuit.com