Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Smooth, Easy, user-friendly
on January 20, 2026
Posted by: Azeegus
from WI
Fast and smooth process, sneaky addition of the $40 for using tax return to pay for service charge
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome!
on January 20, 2026
Posted by: Gretchy 57
from kentucky
Had a great experience with Turbo Tax, would recommend it to everyone.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
turbo tax is good, but sneaky
on January 20, 2026
Posted by: swingate333333
from idaho
They get the job done, but it always very suspcious when i get to the very END of my taxes and they say "Oopsies, theres just ONE tiny little thing that makes this not free, and now we have to charge you $130"
i understand theres likely state fees, but then just call them that.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 20, 2026
Posted by: Dustlint
from Delaware
Easy to understand and very fast. Highly recommend turbotax
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes filed easily
on January 20, 2026
Posted by: Adamb280
from Penrose, Colorado
Pretty easy to file both and get all deductions quickly and easily
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 20, 2026
Posted by: nikki10461994
from md
it was safe and easy. it asked if I wanted to recheck.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful experience
on January 20, 2026
Posted by: Toomuch1968
from Pa
Quick, easy, fun and to the point and double checked
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 20, 2026
Posted by: Jmac213
from arizona
very easy to file and accurate. Looks for the most deductions available.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com