Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great Service
on January 20, 2026
Posted by: Anonymous
from TX
Fast and easy and relatively inexpensive every time.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Watch out
on January 20, 2026
Posted by: MISS 123
from North Carolina
I selected to file myself, when I got to the very end I was forced to select a representative when I didn't receive help from anyone and they changed me $128.00 '
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax rocks
on January 20, 2026
Posted by: Mskyer22
from 2355 W Michigan Ave Apt f-14
Great experience will always use this service because I feel confident it's done right
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on January 20, 2026
Posted by: Healea
from Ohio
Great and easy. Turbo tax is simple to use and makes filing feel quick and completed.
Pros: My employment status changed this year, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
pretty good
on January 20, 2026
Posted by: taxman813
from florida
most of it was simple i only got confused a few times.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax user-friendly
on January 20, 2026
Posted by: SamiGreat
from South Carolina
TurboTax is user-friendly and I appreciate the guidance
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fun to file
on January 20, 2026
Posted by: Heather7769
from tx
i really enjoy using turbotax. my only problem was not being able to see why i was being charged for filing. i had a simple return.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 20, 2026
Posted by: karl7643
from Po box 563
fast and easy. would definitely use again. definitely try it your self
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com