Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to Use Interface!
on January 20, 2026
Posted by: 0201RoseBlossom
from WA
Makes doing my taxes easy! I’ve been using Turbo Tax for a few years now and I can’t recommend them enough.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fast
on January 20, 2026
Posted by: 22jjgraham
from tn
turbo tax is a good and easy system to use for taxes
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Convenient
on January 20, 2026
Posted by: Jlegra
from Florida
Very simple process. Straightforward. A bit tedious due to all the details that need to be entered but will definitely do again.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 20, 2026
Posted by: Hambonz96
from ga
i have used this service for many years and with my little bit that i know about taxes it is easy
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 20, 2026
Posted by: Jc1730
from Joplin mo
Amazing experience. Easy to use and very helpful. Will use again
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It's getting too expensive
on January 20, 2026
Posted by: Way to expensive1111
from 58 Golden Oak Rd
Turbo tax used to be free now they charge you just as much as an actual tax accountant.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 20, 2026
Posted by: Mimi112200
from Oklahoma
Easy to use fast effective would recommend awesome
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Service
on January 20, 2026
Posted by: Terrymoney
from Rosharon Tx
It was very easy to do. great customer service when I call.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com