Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy
on January 20, 2026
Posted by: EEs1727
from rhode island
It's always easy and fast. Makes filing less complicated.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on January 20, 2026
Posted by: Sev69
from Wisconsin
Easy to use. I still have way too many characters to use.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
way to go
on January 20, 2026
Posted by: louis911
from alabama
fantasticit was so easy to do I have no problem thank you very much
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Been Using For Years
on January 20, 2026
Posted by: LVELVETJ
from Virginia
I have used TurboTax for well over a decade and my experience is always good and accurate. I enjoy that helpful information that is available if I get stuck on a question.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good, but still a little work needing to be done.
on January 20, 2026
Posted by: Keilo95
from Texas
Very good about trying to capture everything for my first year filing Married filing Jointly. I think the system should be able to pick up if it is your first time filing by checking if the spouse is a previous turbotax user as well. So it can just pull in her information.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy
on January 20, 2026
Posted by: Emr21
from Louisiana
The web site was very easy to use as someone who is not experienced with taxes
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User Friendly!
on January 20, 2026
Posted by: cks94
from KY
First time using TurboTax and it was very user friendly!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is number one
on January 20, 2026
Posted by: RosalynM
from Tenn
It helped me catch mistakes before I file to prevent problems and that a well deserved 5 rating
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com