Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(74,309 Reviews)
Rating breakdown 74,309 reviews
5 Stars
55,649
4 Stars
8,143
3 Stars
3,541
2 Stars
2,180
1 Star
4,796
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
too expensive for the small amount of return recie
on January 20, 2026
Posted by: blastophmy11
from 2924 e everett ave
turbo tax is supposed to be free for basic filing yet I was charged $124 for a mere $1700. that is a hard pill to swallow. this will b the last time I use this service and I will be sure to share this experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is great - don't like the fees though.
on January 20, 2026
Posted by: AshStern91
from PA
I have used Turbo Tax since at least 2018 and have always had a good experience. The fact that all of my W-2 information is already prefilled for the most part is awesome and extremely time saving. Turbo Tax makes sure to always get me the maximum tax breaks and tax credits and reviews everything to make sure that everything is correct before submitting my return. I do like that you have the option to file on your own or to use an expert, but wish there would be some kind of reward/discount for returning customers that have used Turbo Tax services year after year for MANY years in a row. But instead just keep adding more fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Know what to expect
on January 20, 2026
Posted by: TC253
from Wa
Always a breeze when your info is saved. Makes tax season easy
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 20, 2026
Posted by: 61busygranny61
from Michigan
Have used for many years. Use it for every family member
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 20, 2026
Posted by: mizzmaddie04
from north carlona
first time using turbo tax is really easy to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 20, 2026
Posted by: EFRDC
from California
Fast, transparent, and simple! Highly recommended!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best tax software ever
on January 20, 2026
Posted by: Jossack
from Fl
Best and friendiest software ever. Very simple and user friendly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 20, 2026
Posted by: MHH9
from Indiana
Easy no hassle was done in about 45 mins , also it’s afforable
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com