Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Another Good Year
on January 28, 2025
Posted by: Turbo Matty
from Tampa, FL
Turbo Tax was quick and easy. That's why I keep coming back year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on January 28, 2025
Posted by: Danny1819
from Az
Good service
Seamless
Help when I need it and very explicit
Seamless
Help when I need it and very explicit
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 28, 2025
Posted by: Jenniebig
Great quick easy to use fast simple to do on my phone
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome, except for entering the IP PIN
on January 28, 2025
Posted by: tazdevil61
from Pekin, IL
Everything was awesome until I had issues on where to enter the IP PIN. You need to make this process A LOT EASIER!!!! I was very frustrated and almost asked for my money back and filled out the paper forms. It took me almost an hour to figure it out. Plus your help screen would post "This feature is currently not available. Please re-load the page and try again."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Way Over Priced
on January 28, 2025
Posted by: Turbo Sucks 1
from United States
Way Over Priced Ridiculous for quick prep that I do myself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo a great filer
on January 28, 2025
Posted by: turbofilerific
smooth transitions between screens and easy uploading the info
very easy to understand just sometimes not as straight forward
very easy to understand just sometimes not as straight forward
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on January 28, 2025
Posted by: E15H
from United States
Chat box is easy to use. Answers all questions effectively. Simple to use, walks you through every thing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As easy as 1,2,3!
on January 28, 2025
Posted by: Anonymous
from Boston, MA
TurboTax makes it easy to file my returns. Everything is straightforward and they have great resources if I have any questions. I've been using TurboTax for a few years now and have no complaints.
Written by a customer while visiting turbotax.intuit.com