Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to use and accurate
on January 20, 2026
Posted by: Jaycee2026
from Tennessee
Easy to use and accurate.I use Turbo Tax every year.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
EXTRA FEES
on January 20, 2026
Posted by: JJJ2009
from WA
Turbo tax always seems to double and add charges and fees before filing! It REALLY frustrates me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Aweome
on January 20, 2026
Posted by: pheeps
from Washington
I had a lot fun using the service and very helpful
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Rock!
on January 20, 2026
Posted by: nena729999
from nm
Very fast and easy to use. Thank You TurboTax I will be using again next year!
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
EASY
on January 20, 2026
Posted by: EASY TASK JTB
from Texas
Easy way to file an unpleasant task!!! Use it every year!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TL
on January 20, 2026
Posted by: holder16
from north carolina
every accurate asy and fast to use easy to read easy to file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is great - don't like the fees though.
on January 20, 2026
Posted by: AshStern91
from PA
I have used Turbo Tax since at least 2018 and have always had a good experience. The fact that all of my W-2 information is already prefilled for the most part is awesome and extremely time saving. Turbo Tax makes sure to always get me the maximum tax breaks and tax credits and reviews everything to make sure that everything is correct before submitting my return. I do like that you have the option to file on your own or to use an expert, but wish there would be some kind of reward/discount for returning customers that have used Turbo Tax services year after year for MANY years in a row. But instead just keep adding more fees.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Know what to expect
on January 20, 2026
Posted by: TC253
from Wa
Always a breeze when your info is saved. Makes tax season easy
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com