Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is awesome!!
on January 20, 2026
Posted by: 1RissRiss
from Tx
I use TurboTax annually to file my regular return.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 21, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very easy to do
on January 20, 2026
Posted by: christopher j castle
from Ohio
is very easy to use and helpful with fixing things
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 21, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to file
on January 20, 2026
Posted by: Mtylerb69
from Oklahoma
Thos os simple for a simple minded guy. Second year in a row used
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 21, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax
on January 20, 2026
Posted by: may0304
from Kansas
I have been using Turboxtax since the start of me doing taxes but I feel like every year they add more and more charges. Definitely not happy and will probably move on to another site.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo
on January 20, 2026
Posted by: Nakiwil
from Houston Texas
Great communication and quickly accepted. Thanks for the easy process
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is the only 1 I use
on January 20, 2026
Posted by: De1988
from Missouri
I use TurboTax every year for the past several years now and I've always been satisfied with the outcome
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 21, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great service
on January 20, 2026
Posted by: Msp114
from MO
It was easy to use except if you have to check anything it boots ya out to thebl beginning
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 21, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 20, 2026
Posted by: dennis884420
from IN
Turbo Tax is fast and amazingly easy to prepare my taxes.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 21, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com