Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(74,281 Reviews)
Rating breakdown 74,281 reviews
5 Stars
55,625
4 Stars
8,140
3 Stars
3,541
2 Stars
2,180
1 Star
4,795
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbotax is awesome
on January 20, 2026
Posted by: ipena26
from ct
great good great good great good great good great good
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
too many log outs
on January 20, 2026
Posted by: Sueyd39
from massachusetts
multiple times during the process it would just log off, while I was typing and completing info
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax
on January 20, 2026
Posted by: JMartinez03190905
from OHIO
I loved TurboTax, it was easy and simple to use and submit my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not Free
on January 20, 2026
Posted by: Rosa732
from texas
This is misrepresented as free. This is not a free tax filing service.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 20, 2026
Posted by: Stefeni
from Pennsylvania
Every year I do my taxes her and Im never dissappointed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is good at what they do.
on January 20, 2026
Posted by: MamaJeri
from North Dakota
I had no problems with anything my w2 was Ablr to be inpted which made it so much easier I would recommend TurboTax to my friends and definitely will recommend it om coworker
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 20, 2026
Posted by: Kylee2022
from Iowa,IA
Easy to follow and understand guides you through every step very carefully
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too complicated or bugged to use.
on January 20, 2026
Posted by: Toh0
from VA
Hard a hard time filing. It keeps saying I keep entering a duplicate marketplace policy, and keep checking and entering the policy number on the box and it keeps saying it is a duplicate. Managed to get through it finally, though I don't know how I did it. And for all that trouble by return is less than the initial estimate.
Written by a customer while visiting turbotax.intuit.com