Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TURBO TAX EVERY TIME
on January 20, 2026
Posted by: SINCERELYME23
from ALABAMA
I LOVE THE FACT THAT IT STORES INFORMATION SERCURLY AND MAKE THE PROCESS WAY MORE SMOOTH AND LESS STRESSFUL
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 21, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great service
on January 20, 2026
Posted by: Mormor22
from minnesota
great service very fast proficientad accurate i loved it
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 21, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Loved using Turbo tax
on January 20, 2026
Posted by: LP333
from Salem, Oregon
It was very easy to use turbo tax!!! I got my taxes done in 21 minutes. love the import feature.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 21, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on January 20, 2026
Posted by: Anonymous
from TN
Very easy to use. Anyone can use this program for their taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
filing taxes
on January 20, 2026
Posted by: trayy98655
from illinois
amazing very helpful resources within the website.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 21, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
You guys are great
on January 20, 2026
Posted by: Southface2000
from New York, NY
I had no problems . Everything was very easy to understand. I just got confused with the deluxe chrge when I did not choose it but I was charged for it. That was not clear
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 21, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not terrible
on January 20, 2026
Posted by: 25 return
from TN
I feel like its a bit pricey and some parts cold be easier to work thru.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 21, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 20, 2026
Posted by: Anonymous
from philadelphia
the process was easy quick and easy to understand.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 21, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com