Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on January 20, 2026
Posted by: Stefeni
from Pennsylvania
Every year I do my taxes her and Im never dissappointed
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is good at what they do.
on January 20, 2026
Posted by: MamaJeri
from North Dakota
I had no problems with anything my w2 was Ablr to be inpted which made it so much easier I would recommend TurboTax to my friends and definitely will recommend it om coworker
Pros: I moved
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 20, 2026
Posted by: Kylee2022
from Iowa,IA
Easy to follow and understand guides you through every step very carefully
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too complicated or bugged to use.
on January 20, 2026
Posted by: Toh0
from VA
Hard a hard time filing. It keeps saying I keep entering a duplicate marketplace policy, and keep checking and entering the policy number on the box and it keeps saying it is a duplicate. Managed to get through it finally, though I don't know how I did it. And for all that trouble by return is less than the initial estimate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 20, 2026
Posted by: Anonymous
from Montana
Was very straightforward and easy, Will definitely recommend to all my friends and family
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is awesome
on January 20, 2026
Posted by: degreesofevil
from az
i love turbo tax it makes filing taxes super easy andfun love to se h refund number go up an l h elp getting the mst
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesom:)
on January 20, 2026
Posted by: Chuck2025SS
from TX
Using this product makes filing taxes simple and convenient. I also like that I can review my previous year's tax returns using this program.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great job
on January 20, 2026
Posted by: Carllace
from Brick, New Jersey
Quick and easy great and enjoys experience fast and reliable
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com