Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Would recommend for beginners.
on January 20, 2026
Posted by: Jamie2527
from FL
Straight forwarded, and gives you guidance on possible deductions.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Like turbo tax
on January 20, 2026
Posted by: Raylcop
from Florida
Filing was simple and quick. Would recommend Turbo Tax to others
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 20, 2026
Posted by: Clint01
from NJ
Much easier tor me to use then another I looked into
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 20, 2026
Posted by: Anonymous
from SC
not hard to do and easy to understand my grand son using this one to do hi taxes
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love turbo
on January 20, 2026
Posted by: tiffanyroy
from ohio
absolutely love turbo tax been using them for 12 years
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax does it again!
on January 20, 2026
Posted by: SMILL789
from GEORGIA
Great features, easy process and guidance help all along the way! Easy to use interface.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax was efficient.
on January 20, 2026
Posted by: Valkyrie1969
from TX
I found it rather difficult this year... some terms were very complicated and I had to log into ChatGPT several times to get an explanation of what on earth you were tallking about. I was afraid several times that if I chose one option it would ruin my chances or erase my refund this and next year. I hope I did everything right. It was very confusing at times.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 20, 2026
Posted by: Anonymous
from Maryland
I really like filing my own taxes, this makes me feel in control and have a better understanding of how the IRS works
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com