Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy To Use
on January 20, 2026
Posted by: SamKightBell
from Florida
Really easy to use.I like that it checks multiple times prior to submitting. I was able to pull this up on my phone and computer making it easy access. I appreciate all the extra features to ensure it gets done properly.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great!!
on January 20, 2026
Posted by: Twanya
from Arkansas
Very easy!! It was easy to upload my files and they filled in the blanks. Was done less than an hour.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
File your taxes yourself and you won’t go wrong
on January 20, 2026
Posted by: mstashaprek
from Arkansas
I have been filing for almost 10 years and have never had a problem. Great price, identity protection and great assistance if needed.I am a real person and no I did not get paid for this review. Trust me.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS GREAT
on January 20, 2026
Posted by: JEEPWRANGLER99
from CA
TURBO TAX IS GREAT I WILL GO TO TURBO TAX AGAIN NEXT YEAR THANK YOU
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great App better focus on features though
on January 20, 2026
Posted by: Ty78523
from Pennsylvania, PA
I always loved using TurboTax. The only thing I think TurboTax has to fix is the ability to when you add a state or say continue with your state return doing separate. Federal and state individually. It should allow me to continue so I got my discount for free. It was zero dollars within the mobile app. I had to get a service code because of it.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love how easy this js
on January 20, 2026
Posted by: RKujo
from California
I love how easy the format is to file my taxes. I’ve used it for years now
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Run away from TurboTax!
on January 20, 2026
Posted by: OCAD4
from Michigan
My return was rejected the day after I e-filed with TurboTax due to not having a 1095-A. I did not receive a 1095-A due to the fact that I did not purchase health insurance from the marketplace. I have employer provided health insurance. This was 100% turbotax's fault.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a big help!
on February 5, 2026
Posted by: AJGM
from CA
It is user-friendly, easy to understand. All you have to do is know how to properly supply answers to questions.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com