Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy and effective
on January 20, 2026
Posted by: Erica1719
from Pennsylvania
Very easy to navigate and compete your taxes by yourself, while always having help just one click away.
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 20, 2026
Posted by: JBrace19
from Minnesota
TurboTax makes it quick and easy to file taxes yourself! Highly recommend!
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service!
on January 20, 2026
Posted by: Britash18
from Baraboo, Wisconsin
Always a pleasure to use! Fast. Easy. Very helpful!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is fast and easy
on January 20, 2026
Posted by: Megan 07
from Wy
Turbo tax is fast and easy! I been using turbo tax for years now!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpful
on January 20, 2026
Posted by: Coop2672
from Mississippi
The step by step instructions are very helpful and easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
WHY USE ANYONE ELSE
on January 20, 2026
Posted by: KEVIN2026
from Missouri
IT'S A BREEZE TO FILE YOUR TAXES WOULDN'T USE ANYONE ELSE
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the move!
on January 20, 2026
Posted by: DJCarter5
from WA
Quick and easy AND got back a lot more than with other services! Glad I looked into changing!
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great app
on January 20, 2026
Posted by: SamuelWoolf
from Missouri
I recommend using this app because it’s simple fast and easy to use for all ages. Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com