Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(74,148 Reviews)
Rating breakdown 74,148 reviews
5 Stars
55,510
4 Stars
8,132
3 Stars
3,540
2 Stars
2,174
1 Star
4,792
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax is quick and easy!
on January 20, 2026
Posted by: Mimi_09
from Fl
Using Turbo Tax is great and easy. I use it every year. The only issue with Turbo Tax is that this site claims you're able to file your taxes for free but fail to mention the multiple fees at that the end. Filing is free. However, when it's time to e-file said "free file" it's a $40 fee. Then, if I chose to use my refund to pay said $40 fee, it's an additional $40 fee. Like what? THEN, if I chose to have my refund deposited into my bank account rather than their provided Credit Karma card, it's another $35 fee... I ended up paying the $40 e-file fee directly from my bank account to avoid the extra $40 fee they would charge had I used my refund, and paid the $35 fee from my refund to have my refund direct deposited rather than receiving their provided card.
In all, yes turbo tax is great but it's not FREE as advertised. The fees will get you. I will say filing through turbo tax is quick and easy, and they are very informative, so I guess there's that.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best!
on January 20, 2026
Posted by: KentSC
from TX
Super helpful and easy to use! I always finish my taxes in under an hr!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 20, 2026
Posted by: Technology inept
from SC
No issues! The process.....Painless! I recommend to anybody.....doe your on taxes, its kinda fun too!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 20, 2026
Posted by: GmoneyJ
from South Carolina
Been using this app for years !! I highly recommend it to anyone .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great program.
on January 20, 2026
Posted by: Base1080
from Ohio
Easy and fast! The process was very intuitive and easy to understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo did a great job 👍💯
on January 20, 2026
Posted by: Brutalb
from 4703 N Helena St
awesome good job , I can't complain they got the job done quick accurate it was on point they are good
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
tbt
on January 20, 2026
Posted by: avory46
from Washington
claims its free then forces a fee. but its fast and user friendly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Use to be easier
on January 20, 2026
Posted by: Gatepouri79
from Mass
I understand there are procedures in place for safety reasons but filing with Turbo Tax years ago was a much less stressful experience. The new process and authentications are not very customer friendly, and I can only imagine what it would be like for an older person that was not as technical to use. This is not unique to Turbo Tax
Written by a customer while visiting turbotax.intuit.com