Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax rocks!
on January 20, 2026
Posted by: Dillanbragg1996
from Oregon
Great guided help rjjshsvsshddjdjdjdjdhdgsbbsnsndkdjfnndndbdndndbxhxxh
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 20, 2026
Posted by: julie219
from in
it was easy to use and easy to fix any problems that came about
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very easy
on January 20, 2026
Posted by: 694208675309
from west virginia
App was simple and easy to use. saving info from last year is a big help.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is quick ,easy, and accessible
on January 20, 2026
Posted by: Coco007
from Tx
Great ,easy , accessible highly recommend for those on the go
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is quick and easy!
on January 20, 2026
Posted by: Mimi_09
from Fl
Using Turbo Tax is great and easy. I use it every year. The only issue with Turbo Tax is that this site claims you're able to file your taxes for free but fail to mention the multiple fees at that the end. Filing is free. However, when it's time to e-file said "free file" it's a $40 fee. Then, if I chose to use my refund to pay said $40 fee, it's an additional $40 fee. Like what? THEN, if I chose to have my refund deposited into my bank account rather than their provided Credit Karma card, it's another $35 fee... I ended up paying the $40 e-file fee directly from my bank account to avoid the extra $40 fee they would charge had I used my refund, and paid the $35 fee from my refund to have my refund direct deposited rather than receiving their provided card.
In all, yes turbo tax is great but it's not FREE as advertised. The fees will get you. I will say filing through turbo tax is quick and easy, and they are very informative, so I guess there's that.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best!
on January 20, 2026
Posted by: KentSC
from TX
Super helpful and easy to use! I always finish my taxes in under an hr!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 20, 2026
Posted by: Technology inept
from SC
No issues! The process.....Painless! I recommend to anybody.....doe your on taxes, its kinda fun too!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 20, 2026
Posted by: GmoneyJ
from South Carolina
Been using this app for years !! I highly recommend it to anyone .
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com