Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Great tool, not a great price
on January 20, 2026
Posted by: lana1234321
from Georgia
Accurate and mostly user-friendly, but it should be at a lesser cost. I feel like I paid too much to file my taxes. It would've been cheaper to go through someone else that I've used before, but I like to independently do my taxes.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on January 20, 2026
Posted by: Yvner
from texaa
thank you it was simple to understand the turbo tax online
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Great!
on January 20, 2026
Posted by: tttv34
from Texas
Turbo Tax is pretty informative about what you are filling out and the interface makes finishing your return quick and consistent.
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best!!
on January 20, 2026
Posted by: Debbierob
from Florida
Very easy to use, step by step instructions, takes u thru all necessary steps and is explanatory in each area
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is great
on January 20, 2026
Posted by: Nightchill18
from PA
Turbo tax is very helpful to me. The site explained everything that I was unsure of in doing my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 20, 2026
Posted by: Samantha1231
from new york
it was great !!!!!! ill do this every year........................................
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
YES
on January 20, 2026
Posted by: dooderr
from WA
Easy, fast. Use every year. Highly recommend. Good
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on January 20, 2026
Posted by: Mona32703
from Florida
Good. Not expensive at all. I would recommend it..
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com