Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Simple & easy to use
on January 20, 2026
Posted by: kd97206521
from MS
Super easy & quick. very accurate and the feature for guidance if needed is comforting.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Product
on January 20, 2026
Posted by: Maggie2026
from Kentucky
Have used TurboTax online for years and have been very satisfied with it, definitely recommend using it for at home tax filing
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on January 20, 2026
Posted by: srmartin45
from Texas
I have used Turbo Tax for many years. Simple, very easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always use TurboTax
on January 20, 2026
Posted by: Mal1010
from Illinois
Always an easy process and accurate. Been using it for years.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Unhappy yet Again
on January 20, 2026
Posted by: No Thanks annoying fees
from Ga
Kept hitting a snag and having to reload. Also there was no preface to the fee for loading the previous year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on January 20, 2026
Posted by: PBaugh
from TN
Excellent!!! Easy, Thourough, Have used for 8 years and love it!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is the way to go
on January 20, 2026
Posted by: Kate62407
from Michigan
Very good service. Saves info from past years taxes and makes everything easy. A little pricey, but otherwise good.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EXCELLENT
on January 20, 2026
Posted by: SIMOEL
from TEXAS
IT WAS REALLY A GOOD EXPERIANCE . EASY TO USE THE PLATFORM EVEN FOR OLD PEOPLE
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com