Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,313 Reviews)
Open Ratings Snapshot
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Best Buy Privacy Policy
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
awesome
on January 20, 2026
Posted by: kiki123098
from pa
very easy to follow along. I love how it walks you through everything.
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very user friendly
on January 20, 2026
Posted by: SamWte
from Michigan
Turbo Tax made the process super easy and non-stressful
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
almost perfect
on January 20, 2026
Posted by: iffy7oh2
from Las Vegas, NV
I would have gave turbo tax 5 stars but i was charged 35$ for direct deposit into my bank account. However, this year turbotax got me my MAX refund so I am happy and grateful for that!!!
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 24, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
tax
on January 20, 2026
Posted by: zits2026
from MA
good product easy to use no hidden fees will use again
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 24, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
awsome
on January 20, 2026
Posted by: 8836 onyx
from ohio
bk123. turbo tax is awsome. i use turbo tax every year
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 24, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very Easy for Beginners
on January 20, 2026
Posted by: kenzielynn25
from Nevada
as someone who just filed for the first time last year Turbo Tax has made it stress free and easy to do.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbo tax is great
on January 20, 2026
Posted by: MaeMae918
from OKLAHOMA
simple and quick, couldnt ask for easier program and alot cheaper than others from the past
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 23, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Taxes
on January 20, 2026
Posted by: Lilli3607
from TN
Easy and quick. didn't take too long to do, and helped me get the best refund I could
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
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