Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Very simple
on January 20, 2026
Posted by: Mikebr12
from 23 Mountain View
Very easy to navigate!! The information I needed help with was easy to find.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Gets it done every year
on January 20, 2026
Posted by: Loonychrisjr
from Ny
Have no issues thanks to TurboTax, gets me through the season every year.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best!
on January 20, 2026
Posted by: KMC2016
from Texas
I've been using turbo tax for many years now and it seems to be getting easier and easier to use.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
FANTASTIC!
on January 20, 2026
Posted by: this year 2025
from Wisconsin
All went smoothly, with one Exception. The IRS pin number, if it is not required you need to state that, it has been a pain in the neck trying to get a pin # from the IRS. Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbotax
on January 20, 2026
Posted by: BM1994
from South Carolina
TurboTax makes everything so easy with guidance! Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
amazing
on January 20, 2026
Posted by: hayhay2020
from nevada, mo
always easy to file. never had any issues in all the years I've used turbotax.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Is Great
on January 20, 2026
Posted by: DaveD1334
from 1916 Thompson Preserve Blvd.
Was great and Easy to use had a lot of help Thanks for all the help.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great experience
on January 20, 2026
Posted by: rsmother
from EVANSVILLE,INDIANA
Very easy to use. User friendly UI and explains every item well. Pricing is deceptive, however. Pay close attention to that.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com