Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Too Expensive
on January 20, 2026
Posted by: Dani 333
from MI
I think the fees are way to high. $35 to direct deposit into my own account? That's crazy. I will definitely consider a different tax preparation for next year. Although the ease of filing is very nice.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 20, 2026
Posted by: Kittygirl2684
from South Carolina
Fast and reliable. I love that. They mak it so easy to do your return
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use
on January 20, 2026
Posted by: Hunter11111111111111111
from fl
Simple and easy to use..............................................................
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is amazing and easy to use
on January 20, 2026
Posted by: Ron031126
from NY
I had a great experience using turbo tax it was literally the easiest process and not to time consuming
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Fees are too high.
on January 20, 2026
Posted by: Fetti69
from MO
Those fees for filing yourself are RIDICULOUS. Do BETTER Turbotax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 20, 2026
Posted by: Norma V
from Texas
Turbo Tax make it easy to file your tax returns, very explanitory
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Have used Turbo tax for years
on January 20, 2026
Posted by: Angela290
from Ohio
Easy to use. Have used for years. Will continue using.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good super good, I mean like it was just super lit
on January 20, 2026
Posted by: Kate15129283483882
from Florida
Good super good, I mean it was so good I’m happy..
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com