Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Easy and Understandable Great work
on January 19, 2026
Posted by: Qtee54
from Pennsylvania
The product was easy to use and understand but did not care for how many times it asked you to purchase other products
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the best!!
on January 19, 2026
Posted by: Kim 78
from Chattanooga, Tn.
Very easy step by step instructions to find your taxes!! This is my 4th year doing them with turbo tax! Wouldn't go anywhere else!! Way to go turbo tax!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very pleased
on January 19, 2026
Posted by: GoodOleRaeRae
from Minnesota
super easy to do the return, makes sure you don't miss anything.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thanks
on January 19, 2026
Posted by: tammy0212
from texas
easy to use but still hhav o learn some tax laws thanks
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on January 19, 2026
Posted by: TrishAusTX
from Texas
It was so easy to use.i diked eight on my phone. Highly reccomend.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax
on January 19, 2026
Posted by: Sunny02
from Lubbock, Tx
Great experience for the first time using Turbo Tax.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast & Convenience
on January 19, 2026
Posted by: Overlook1234
from Florida
It's easy to fill-in, loaded the documents, fast to process & conveniences
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 19, 2026
Posted by: Anonymous
from SC
Super easy. Took about an hour. I will be filing with them again in the future.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com