Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
they use tricks
on January 28, 2025
Posted by: yd34
the only reason I wanted to file with turbotax was to get my return instantly but apparently I didn't qualify for the immediate return, and they don't say or mention the qualifications or if there even are qualifications until you have already paid and can't cancel anymore.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing!
on January 28, 2025
Posted by: Brez11
I've been using TurboTax for a few years now and it is so easy and quick to navigate. I complete my taxes in no time, and I always get the max refund!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax Is awesome
on January 28, 2025
Posted by: djole
it was good. I did not have anything more to say other than a great experience I had.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2025 DONE!
on January 28, 2025
Posted by: Cousin Red
from Michigan
All I can say is it’s FAST! One and one half hour
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax 2024
on January 28, 2025
Posted by: curt3377
from Moberly, MO
Contemplating a switch to cheaper product. Long time TT user but finding every year the fees are increasing. $128 dollars to do fed and state when a few years ago using the short form for Fed was free and there was a $29 fee to add state.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not Transparent Enough
on January 28, 2025
Posted by: Sara1288
I believe you need to be more transparent about your costs upfront. You basically have the user go through their entire return and then at the end present multiple charges.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on January 28, 2025
Posted by: Brandilynn08
It’s so easy and convenient to file with turbotax every year. I love that all of my info is imported. It took me 15 minutes this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Got it done!
on January 28, 2025
Posted by: prmorrow
Quick and easy to use. Needed a little advice and received it quickly from a very friendly and helpful CPA, Gail.
Written by a customer while visiting turbotax.intuit.com