Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
na
on January 19, 2026
Posted by: docrek
from tx
The interface is easy to use and very user friendly
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on January 19, 2026
Posted by: GONZALEZ16
from Chicago,IL
very easy and well organized, all the examples were useful and expert there at all times
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love the ease of use
on January 19, 2026
Posted by: Anonymous
from South Carolina
Always easy to use and I trust the accuracy. I've never had any problems or necessary revisions due to a problem in the software. It walks me through every step and I can use the question mark icon when I don't understand something. They are always helpful and explain in a way I understand.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
its awesome
on January 19, 2026
Posted by: dhinesh
from CA
super easy to use and user friendly tool to file my tax return
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on January 19, 2026
Posted by: BNR1223
from North Carolina
Super easy and fast. Every year it seems to get easier ans easier
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good job TurboTax
on January 19, 2026
Posted by: GL0608
from West Virginia
Great at filling in info from last year and this year,s W-2.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the way to go!
on January 19, 2026
Posted by: lysloves8
from Wisconsin
The step by step is very easy to follow. Instructions are very clear.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thank you!
on January 19, 2026
Posted by: Ozuna1182
from 5427 sun valley blvd
I did not engage with a representative. but it was helpful
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com