Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Never free, always more fees
on January 19, 2026
Posted by: jhj4
from Indiana
Never once figured out how to get a free return. Always adding a new fee here and there. This year there is a new $40 fee to get it deposited into your own bank account.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 19, 2026
Posted by: 3101ready
from Michigan
I didn't use a live expert. But this program is great
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on January 19, 2026
Posted by: DMTaxes2025
from KY
I love the fact that Turbo Tax has all the updated information and makes it easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on January 19, 2026
Posted by: cheyyk25
from San Antonio, TX
5 star review. it was great. super easy to do by your self.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is legit
on January 19, 2026
Posted by: Kenny South
from South Carolina
Very easy to use, fast and accurate. I highly recommend.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy peasy
on January 19, 2026
Posted by: verog77
from texas
Very easy to navigate and the answers to questions helps tremendously
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes it easy
on January 19, 2026
Posted by: CavyMom
from AZ
Makes taxes easier to file. I love how I don't have to enter socials all over again.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks
on January 19, 2026
Posted by: YosefS
from TX
Thanks for the help, reliable and quick! Reduces scams as well
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com