Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
It's awesome
on January 19, 2026
Posted by: Katy1994
from KY
the process was fast and easy. I'm very thankful for this service.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Be honest
on January 19, 2026
Posted by: DeeH11
from North Carolina
Not too honest about the "free" aspect of the charges
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on January 19, 2026
Posted by: theyoungs21
from PA
Been using for years now. Easy to understand walk through and to go back to areas you are unsure of. Every year has been accurate so far. The price has been fair.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 19, 2026
Posted by: Danggina
from Iowa
It was easy to file with Turbo Tax! I’ve used it before!
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Tuebo Tax
on January 19, 2026
Posted by: Aimee1974
from Campbellsville, KY
The features that turbo tax offers is amazing. I've used them for the past 10 years and wouldn't thank about changing
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 19, 2026
Posted by: MaeMac23
from Florida
Thank you! Everything was great! I appreciate how easy it was.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax season
on January 19, 2026
Posted by: Tax season26
from Missouri
I use TurboTax because of all the good things I hear about and it didn't disappoint! #1 tax service.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome and affordable
on January 19, 2026
Posted by: DDJK64
from Illinois
The process was very easy and informative. I appretiate this service!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com