Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,550 Reviews)
Open Ratings Snapshot
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1 out of 5
1
Turbo tax is intensely frustrating and confusing.
on January 28, 2025
Posted by: Ken123321
from Denver, CO
I used to like Turbo Tax, now I hate it and will not use it again. My taxes are simple and should be fast and straightforward to complete. Turbo tax seems to be focused on upselling, upselling, upselling. Your product is now so confusing, so needlessly confusing. Never again
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Highly Recommend for Tax Inept
on January 28, 2025
Posted by: All54567
from Texas
Easy to use and makes me feel confident about something I have no expertise in.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great Tool!
on January 28, 2025
Posted by: Laurel P
from Bayfield Colorado
Super easy to use. Been a customer for over a decade. Never had any problems.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is Awesome
on January 28, 2025
Posted by: Majwil
from Georgia
Process was easy and I was able to complete it in a timely manner
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
awesome
on January 28, 2025
Posted by: jenjen8325
awesome loved the fastness and understanding way to navigate through webpage
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great software
on January 28, 2025
Posted by: marymeffe
from Ohio
Easy, quick and efficient. No problems at all. Good using this product
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo is awesome
on January 28, 2025
Posted by: Blessings24
It's so convenient and fees are wonderful and I recommend for people to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
thank you
on January 28, 2025
Posted by: Roxy3989
from Ohio
Easy to follow, except it seems like I'm always charged more than I think.
Written by a customer while visiting turbotax.intuit.com
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