Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,550 Reviews)
Open Ratings Snapshot
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Best Buy Privacy Policy
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Great product
on January 28, 2025
Posted by: Jeffrob77
The process is very streamlined and simple. 5 Stars
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
TurboTax sucks
on January 28, 2025
Posted by: Crow2323
You pulled my leg into paying for a form I didn't need. You guys got in trouble for this before I don't understand why you're still doing it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
good stuff
on January 28, 2025
Posted by: sloppytoppy
from VA
not a bad self service site. if you can do it yourself i say give it a try.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
easy to use
on January 28, 2025
Posted by: kris3109
this product was easy to use and quick! I would recommend
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbotax is easy to use
on January 28, 2025
Posted by: Siose
Easy to use, I have used it for many years, have never had any issues
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
No longer free????
on January 28, 2025
Posted by: desi0000
from United States
It used to be free, and well I was forced to have to pay for the deluxe, despite only having to file a w2.
in past the only time I had to upgrade was if i had a 1099 INT. which i did not have this year so a bit agitating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax: A Summary
on January 28, 2025
Posted by: RobertN90
from Texas
The program was simple, quick, and easy to use. A little tricky on getting you to pay for extra things while already stressed, and trying to make sure everything was correct. Having a more straightforward line of payment options to Turbo Tax would be incredibly valuable in customer trust.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is the Best!
on January 28, 2025
Posted by: Tburyfarm
from Belleville, MI
Very user friendly application. Have used it without any problems or concerns for many years.
Written by a customer while visiting turbotax.intuit.com
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