Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
thanks
on January 19, 2026
Posted by: Squalify
from Hawaii
Taxes are confusing, this makes it less confusing.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as always!
on January 19, 2026
Posted by: Steph9528
from Georgia
Easy to use as always and ahead of the game with filing.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tax seri
on January 19, 2026
Posted by: Rosesubway82
from Pennsylvania
It was great i highly recommend this tax service quick and easy.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great way to go
on January 19, 2026
Posted by: E_BOO
from NY
Great and fast and clear. The instructions help a lot.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very user friendly
on January 19, 2026
Posted by: Anonymous
from CA
Very user friendly to use and good prompts and tips throughout the process.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks for Turbo Tax
on January 19, 2026
Posted by: Mellyjohn
from Florida
Ms. Pat was a phenomenal assistant! She definitely showed exceptional care and concern and was willing to go back for us and help us navigate the process of filing for the first time online. She is the G.O.A.T to true customer service.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was amazing
on January 19, 2026
Posted by: Daniel D Texas
from Texas
Turbo tax was easy way to do my taxes I have been using a a different provider and paying almost $400 which is ridiculous
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
False Advertisement
on January 19, 2026
Posted by: Jwigley
from Texas
It was advertised that I could use turbotax for free, but when I went to file, I ended up paying more than $100 in fees to file. Furthermore, there was no way for me to avoid these fees. All in all, I am not impressed with this years version. Last year was great, but this year... not so much.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com