Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbotax is good
on January 19, 2026
Posted by: Exceptionel
from MA
I have a good experience. It was easy to use. It looks like they were doing it for you.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 19, 2026
Posted by: Sidewinder777
from North Carolina
Turbo Tax is the best and accurate. Features are great
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Could do better
on January 19, 2026
Posted by: AnnastaZia4206
from louisiana
I have filed with turbotax for the last 10 or more years and only ever not recieved one return due to errors
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is perfect!
on January 19, 2026
Posted by: Jooie22
from Arizona
Helped me complete it in 43 minutes! with my busy schedule it was so quick and easy.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Decent tool
on January 19, 2026
Posted by: Maklakiewicz
from TN
Pretty decent tool for the first, be able to fill my tax my self!!
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Shopping around
on January 19, 2026
Posted by: AreYouActuallySerious
from MD
Last year I filed I noticed they tried to shove their purchases down my throat. This year I had no choice but to swallow. 4 ridiculous fees I’ve never encountered before. In a word, Hogwash
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on January 19, 2026
Posted by: Hubby51
from oklahoma,OK
Very easy to follow and understand in filling my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
great
on January 19, 2026
Posted by: l von
from maryland
everything was easy to do followed instruction very carefully so that made it very easy for me to do so now I can expect a refund soon
Pros: My employment status changed this year, I had a baby
Written by a customer while visiting turbotax.intuit.com