Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TurboTax is great
on January 28, 2025
Posted by: Scotty1493
Very easy to use much better than going to a walk in tax service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is AWESOME
on January 28, 2025
Posted by: Lynettaaa
from California
I love the TurboTax system! It is so easy to enter my w-2's and file! Thank you TurboTax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on January 28, 2025
Posted by: andrea88jester
love turbo tax..........................................................................................................................................................................................................................................................
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Don't Understand the Federal Tax Fee of $49!
on January 28, 2025
Posted by: Need to Understand Fees
I didn't like the online set-up!! it was easier to understand with the CD. Also, I paid $40 for the online Mac computer version. Then, in the end I had fees for $89 which included $40 for the refund, then $49 for Federal tax. Why did I have to pay a $49 Federal tax??? That's something new. Who's receiving the $49???
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Service
on January 28, 2025
Posted by: mahon17
Straight forward and easy to use, plus they give some helpful tips.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks turbo tax
on January 28, 2025
Posted by: BJ1991
from Nm
Very helpful, fees for additional services are fair.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was great, easy, and accurate.
on January 28, 2025
Posted by: GayleyGirl
from MD
I was able to complete without an expert. I took my time and feel confident about the accuracy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Hidden fees!
on January 28, 2025
Posted by: Mattyyea
It was messed up that i could not change my bank info. I also was not happy that i kept opting out of MAX, but in the end, it literally forced me to get it before i could file.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com