Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
EASY TO UNDERSTAND
on January 19, 2026
Posted by: BETTY4848
from TEXAS
EASY TO USE I HAVE NO PROBLEMS DOING MY TAXES. WILL USE AGAIN NEXT YEAR.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Works but hassles you to upgrade.
on January 19, 2026
Posted by: CCH73
from TN
To many attempts to push upper versions. And annoying reviews after done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Fantastic!
on January 19, 2026
Posted by: PinkDaisy
from Ohio, OH
I have been using Turbo Tax for years without any issues. I love the feature that allows me to tap on a topic to learn more about it. I would definitely recommend this to others.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
amazing
on January 19, 2026
Posted by: Anonymous
from 4115 North Grand Street
Easy to get done, fast and i feel like i got everything done.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbotax
on January 19, 2026
Posted by: JoepIowa
from Iowa
I have used TurboTax for many years because it is easy to use, accurate, and has a lot of built in tools.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
WAY TOO EXPENSIVE!
on January 19, 2026
Posted by: TRBOCHXGD
from Michigan
I remember when this entire service was free. takes 128$ to file by yourself. absolutely bonkers
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Needs Review and clarity of what the charges are
on January 19, 2026
Posted by: KMDaniels
from Colorado
was charged for a federal return, which was 0 income and 0 return and was not aware of the charge of $48 when it only asked for $40 for the state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Na
on January 19, 2026
Posted by: Anonymous
from KY
Great experience cool awesome love it and it was neat
Written by a customer while visiting turbotax.intuit.com