Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
i’ve always loved how easy it is
on January 19, 2026
Posted by: proveaux
from tennessee
it’s always soo easy to get the max amount of money from turbotax!
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice program for simple taxes
on January 19, 2026
Posted by: Moonlight Zaku
from California
TurboTax is great if you have minimal taxes and just need to file. For a simple life like mine this program is great and makes the process simple. 30 to 45 minutes is all it takes and your done.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was great
on January 19, 2026
Posted by: Walldogg88
from Ohio
Great with helping me complete my state tax info that I did not know
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Fee on everything.
on January 19, 2026
Posted by: I feel scammed for real
from Georgia
Misleading. Not free. Turbotax is charging a $50 federal filing fee, $39 state filing fee, $40 fee to pay with my refund and an additional $35 fee to direct deposit my money. Filing taxes are turning more and more into a scam.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
doing taxes is fun
on January 19, 2026
Posted by: stephen crabbydude
from Porter, Texas
easy process. Wow, doing our taxes was actually fun!
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Easy to Use
on January 19, 2026
Posted by: katers88
from Wisconsin
The program was easy to use. It took everything step by step and additional information on different topics that clarified questions I had
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Me encanta TurboTax
on January 19, 2026
Posted by: Yerlin99
from FL
Es la forma más fácil y rápida para hacer tus taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love using Turbo Tax
on January 19, 2026
Posted by: CarrieJ82
from WI
Turbo Tax makes it so easy for me to file my returns! I love that a lot of my information is saved from the year before saving me time. I find the help tools very useful and informative. I know I am getting the most out of my tax refund.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com