Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax IS awesome
on January 19, 2026
Posted by: KimiG102482
from Nevada
I had a great experience with a lady who helped me via phone call
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 19, 2026
Posted by: Laur42
from Florida
TurboTax is fast and easy to use. They give helpful tips throughout the process.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to fill out
on January 19, 2026
Posted by: Britt2026
from tx
Easy to follow and fill out, bit pricey though- otherwise good
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE TURBO TAX
on January 19, 2026
Posted by: krujames
from washington
WHILE NOT NECESSARILY FREE (FEES) THEY ARE NOT TOO BAD AND IT IS VERY EASY TO USE AND SIDE BAR HELPS WITH EXPLANATIONS AND TIPS.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TT2025
on January 19, 2026
Posted by: taffy8433
from Florida
Accuracy, compatibility, features, guidance and interface are great. Prices are my dislike.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on January 19, 2026
Posted by: Missy in Foley
from Alabama
Very easy to use, great explanation on instructions
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is reliable!
on January 19, 2026
Posted by: Hannah041024
from Florida
The standard deviation helped me out a lot this year as did the other tax breaks!
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We loved reading your review, and appreciate your feedback! We're thrilled that we could help make tax time a little more rewarding for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 19, 2026
Posted by: Fishskipper
from va
easy to use ... done quickly and accurately would reccomend
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com