Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Very easy to use.
on January 19, 2026
Posted by: Barb426
from Florida
Takes you step by step. I finished in under an hour.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Never again!
on January 19, 2026
Posted by: Never will I ever
from Oklahoma
Turbo tax would not let me do a free return because of some Medicare tax form. After I paid for the form to be completed and Turbo tax got my money they simply just filed my taxes the way I always have in the past. this is my last time using this form. I could have bought FOOD with that $88!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Perfect
on January 19, 2026
Posted by: Warmachine7717
from Kansas
It’s hard sometimes but itbhelps to give you a guise for your taxes
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Awesome
on January 19, 2026
Posted by: Lobugg
from Fl
It was easy to navigate and did great job explaining what certain items meant. However the prices were too high urging filer to pay fees.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Its that Easy!
on January 19, 2026
Posted by: GuitarGeekDoc
from Virginia
its really easy to use for normal filing in my case married and jointly non itemized. help is available if you need it but the search feature can answer most of your questions for you.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the way to go
on January 19, 2026
Posted by: JeredSanAntonio
from TX
Easy, self explanatory, and quick. I use turbo tax ever year
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY
on January 19, 2026
Posted by: Anonymous
from NEW JERSY
EASY AND FAST! THANK YOU TURBO TAX FOR ALL YOUR HELP.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 19, 2026
Posted by: dolphinhath
from Texas
very easy to work with....................................................................................................................................................................
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com