Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is Great!
on January 19, 2026
Posted by: xJaviPRx
from Hernando, MS
Fast and easy! I will definitely be using this again. Highly Recommended
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax App
on January 19, 2026
Posted by: Eric129876
from PA
Fast easy to use tax return site. Guides you step by step to ensure everything is correct.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
HIghly Recommend
on January 19, 2026
Posted by: YJDFGY
from Ohio
Makes doing taxes quick and easy. I always get the maximum refund and it is very affordable.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reliable
on January 19, 2026
Posted by: Nate deezy
from Oregon
I use turbo tax every year and it’s always a good experience
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy was to File
on January 19, 2026
Posted by: Synchrays
from Florida
Using Turbo Tax makes it so easy to file and Fees are reasonable.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 19, 2026
Posted by: AmberRae242
from Georgia
Always so easy and time efficient, would not think of filing any other way!
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Lots of surprise fees at the end! Not happy.
on January 19, 2026
Posted by: RudyTri
from Florida
I love the simplicity of TurboTax, I use it every year, but I feel they need to be transparent upfront so middle class income earners like myself aren't feeling upset at the end of filing. I chose the cheapest option for $49, then by the end it ended up taking $125 because of all of these nonsensical fees. Just be upfront so we're not left surprised.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is easy and reliable
on January 19, 2026
Posted by: Rome 42
from south carolina
I use turbo tax every year. its easy and reliable.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com