Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,550 Reviews)
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Not military friendly
on January 28, 2025
Posted by: Military user 1983
from Columbus Ga
The software was very cumbersome when it came to the military spouse relief act. The help button defined what the act was, however the software had no option to select that spouse was military and the only way to ask a simple question was to upgrade which cost additional. Also not a fan of the 6 percent service charge to pay my taxes if using a card.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is very easy to use
on January 28, 2025
Posted by: dragonmama6
helped me get the best refund and didn't charge a lot of money to do so
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2025
We're glad that you're happy with your tax refund outcome this tax season by using TurboTax! In case you're in need, did you know we offer multiple ways to get cash fast?
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Stinks
on January 28, 2025
Posted by: Yat1
from Warsaw in
I was assigned pin but keeps rejecting my returns because of pin
Pros: My employment status changed this year, I moved, I bought or sold investments, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Cost
on January 28, 2025
Posted by: KW6560
from Milwaukee
I just wish it wasn't so expensive. I don't get much in return, it hurts to pay the fee
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 28, 2025
Posted by: Brent hatten
greatgreatgreatgreatgreatgreatgreatgreatgreatgreat
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great!!!!!
on January 28, 2025
Posted by: Restan01
Very easy to use and accurate they ask all the right questions!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Give it a try
on January 28, 2025
Posted by: Lazyboy0911
It wasrelly easy for a simple form, a little scary for a first timer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on January 28, 2025
Posted by: Ashley N D
from Marietta, GA
I have been a Turbo Tax customer for 17 years...It seems like it gets more and more expensive every year but its the most user friendly self tax prep i have ever used.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com