Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Simple and Easy
on January 19, 2026
Posted by: Ashley86999233
from FL
great, easy to use. really enjoy doing this by myself every year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 19, 2026
Posted by: Becky1966
from Georgia
I've been using TurboTax online for years! TurboTax guides me through the return with ease and speed and accuracy. I will continue to use TurboTax online every year I have to file a return. Thanks TurboTax!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
IT IS EASY
on January 19, 2026
Posted by: ASH55p
from new york
love it i think the site is very helpful and explains each part very easily
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 19, 2026
Posted by: Karl with a K
from Louisiana
It was easy. Estimated 54 minutes. Was done in 25
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was easy
on January 19, 2026
Posted by: Varana44
from WV
It was easy to use. Instructions were clear and easy to follow.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
N/A
on January 19, 2026
Posted by: jmhilton87
from ohio
Really didn't help me but it was ok thank you for your help
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Definitely Using TurboTax from hereon out
on January 19, 2026
Posted by: rg1243
from MA
Seamless, thorough, efficient, and effective. I found using TurboTax was a great move to receive not only accurate deductibles and credit, but made for an educational experience - made filing taxes and understanding the tax codes easier to digest.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Do
on January 19, 2026
Posted by: Coulterd
from texas
I have been using Turbo Tax for numerous years now.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com