Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,550 Reviews)
Open Ratings Snapshot
Rating breakdown 87,550 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Always Helpful
on January 28, 2025
Posted by: EN2012
from Utah
I have used TurboTax for years. I am always so happy with the simplicity of filing my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Struggled
on January 28, 2025
Posted by: jada3
from Iowa
i have used turbo tax for probably 10 years and this year was an absolute nightmare. It used to be so easy to do with the navigational tools that you had in the past. Found it very hard to add my new information this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is cool
on January 28, 2025
Posted by: Syfarr45
from Elwood, IN
Your tax expert was amazing and helped me greatly and very much appreciated thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is awesome!
on January 28, 2025
Posted by: Vicki1106
I have been using turbotax for years and it has always been easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Turbo Tax is tricky with their fees-watch out!
on January 28, 2025
Posted by: Runt6
I think it's harder than it needs to be. I don't like the sneaking in of fees. I selected pay with refund and was charged another $40. I went back and paid with credit card, that fee went away as did fees to a bank that would process the payment went away which were over $100!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
great
on January 28, 2025
Posted by: jayJizzle
it was nice....thank you ...god bless you 11111111
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
TurboTax is the best
on January 28, 2025
Posted by: MLNboots7
I like using turbo tax because it is Fast and very easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love it
on January 28, 2025
Posted by: SheilaRenee2
You make it easy for me to understand. Love this 5 years and counting.
Written by a customer while visiting turbotax.intuit.com
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