Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Makes it so easy
on January 19, 2026
Posted by: Shannondaye1969
from SC
I like that it is easy and if I make a mistake it helps me correct it
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
If I can do it, anyone can!
on January 19, 2026
Posted by: JackT65
from Georgia
For the most part, it's great! Some areas are still a little bit hard to navigate. Some of the legalese is confusing and I don't feel like it is often clear enough.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX MAKES FILING TAXES EASY AND STRESS
on January 19, 2026
Posted by: ivu2023
from Florida
Turbo Tax made filing my taxes easy and sufficient. The information was accurate and I believe I got the most of my return! All of the features were self-explanatory and easy to use!
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy & affordable
on January 19, 2026
Posted by: greens25
from texas
made filing easy and helpful links under the learn more tabs.
Pros: My employment status changed this year, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
My last time using turboTax
on January 19, 2026
Posted by: KevU00
from Oklahoma
Every year it takes longer and longer, it used to only take between 5 to 10 minutes to do your taxes now it takes between 30 minutes to an hour to fully complete not only that every year my refunds with TurboTax gets lower and every year there are more fees that they take out For TurboTax now I am only getting $58 back when I used to get thousands of dollars back.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is your best friend
on January 19, 2026
Posted by: Kenmarty
from IL
Everything smoothly. Easy to do. Recommend Turbo Tax to friends
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on January 19, 2026
Posted by: Countryman20026
from MN
It was so easy and fast to use!!!!!!!!!!!!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best!
on January 19, 2026
Posted by: Amused702
from Nevada
Quick and easy! Been using it for many years. Highly recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com