Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,313 Reviews)
Rating breakdown 87,313 reviews
5 Stars
64,855
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo TAX WAS AMAZING
on January 19, 2026
Posted by: CHRISTINE 25
from south Carolina
FAST HELPFUL DONE QUICKLY THANK YOU will work again next year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty Straightforward
on January 19, 2026
Posted by: Dom1018
from MI
Pretty straightforward. I appreciate that they explain where I have to agree to something to move on. However, I do wish they wouldn't ask so much if I want to upgrade. I know the choice I made at the beginning comes with fewer features. I don't need to be asked every other screen.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review
on January 19, 2026
Posted by: Bonicans
from fl
I always use Turbo Tax, i have since forever and i never had a problem.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TUBO TAX IS AWESOME
on January 19, 2026
Posted by: DVBM
from San Antonio, TX
Turbo Tax has never did me wrong they always keep my taxes right.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 19, 2026
Posted by: Bambiicxghyr
from FL
Easyeasy was easy to navigate until now vffghtrefgg
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome
on January 19, 2026
Posted by: pamelak65
from South Carolina
very simple and easy to do on your own. anyone can do this through turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the BEST
on January 19, 2026
Posted by: mlm13
from West Virginia
Very easy to do business with. I always recommend Turbo Tax.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy breezy
on January 19, 2026
Posted by: Jannette1982
from Virginia
This program is easy to navigate and a breeze!! Highly recommended !
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com